In this segment, Ann asks Greenleaf, “Is there anything you have learned from your spiritual life that has helped in your exploration of servant leadership?” Bob explains the role of the Clerk in the Quaker tradition—to listen to many points of view and then reflect a resolution to the problem in the best language that serves everyone that all can accept. This skill of being able to deeply listen, withdraw your own personal perspective, and find the resolving language is the skill of which consensus happens. “It is sheer invention. The first idea may not be acceptable. So you keep re-presenting until there is one that is acceptable. It is a creative process that makes consensus work.
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“What Ann does so beautifully is facilitate all our different styles to merge together as we create and struggle to reach our visions. The art in Ann’s involvement is the permanence of the change that results.”
