Southwest Airlines

Leaders have a powerful opportunity to transform the results of their businesses and win a high new level of ownership and loyalty from Employees and Customers by replacing the traditional single bottom line accounting to a triple bottom line. A triple bottom line balances profitability, people (how Employees, Customers, vendors, supplies, and people in the… Read more »

COUNT ON ME to OWN IT! is the theme for 2010 as Southwest Employees are pumped and ready to “kick tail” to stay out in front in their industry. Gary Kelly, CEO, challenged all of us in his recent Message to the Field to each bring our best self to this year as it promises… Read more »