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FacebookBy Matt Kosec Many people are aware of the innovative and inspiring “Culture Committee” of Southwest Airlines, but if you are not, a quick reading of Being the Change, by Ann McGee Cooper and Associates, will give you an understanding of one way Southwest helps their People stay connected to core values. Mac Tristan, now… Read more »
Posts By: AMCA
A Master Teacher of Servant-Leadership through Caregiving: Larry Kinard
by Duane Trammell Many of our Clients and friends are baby boomers who are caring for aging and ailing parents now. When this happened to me, I remarked…”they should have had a college course in this. I could have used it much more than Algebra.” But somehow, the right people come into our lives when… Read more »
Life/Work Balance: The Secret of Always Having Something Fun to Anticipate!
At the most recent Southwest Airlines Culture Committee Meeting, my good friend Scott Andrezjwski, who is an Aircraft Mechanic for Southwest Airlines, told me he had taken up a new hobby and was really enjoying it. Our team has been doing research for strategies to create and maintain extraordinary Life/Work Balance so my curiosity was… Read more »
Servant Leadership Going Global!
It was very encouraging to discover that our blog and website is being used by people from around the world. Poland, Latvia, Russia, Canada, South Korea, the Netherlands, France, Pakistan, Turkey, and several countries in South America. We are both delighted and humbled to learn that our learning community is expanding to so many corners… Read more »
The Unlimited Power of Community
Book Review of Community: The Structure of Belonging by Peter Block In my reading I have come upon three very powerful books that are awakening fresh insight and unlimited potential regarding most of our significant current challenges. The first is Community Building, edited by my good friend, Kazimierz Gozdz with articles by Peter Senge, Michael… Read more »
Heroes of the Heart: Southwest Airlines Honor a Group who Provide Extraordinary Internal Customer Service Behind the Scene
This was the 18th year for Southwest Airlines to gather at 10:30 am to celebrate an event created in their Culture Committee called Heroes of the Heart. Everyone comes wearing red. Big heart-shaped cookies are served. A quartet from the Marketing Team performed love songs and the big moment arrived. A suspense filled video described… Read more »
Homa’s Mom’s Birthday
Homa’s Mom’s Birthday By Homa Lewis In our work on servant leadership, we have been exploring the link between our “self talk”, the attitudes we create, and the resulting outcomes of our efforts. It is a tough assignment for work, but it can be a REALLY tall order for our family life. Recently, we went… Read more »
Reflections on Celebrating the Holidays
The first of a new year always invites reflection. I confess that I have been thinking about how I celebrate the holidays for several years. The traditional image of a tree loaded with gifts below it and the opening of the packages followed by clean up. Several trash bags filled with wrapping paper and ribbons,… Read more »
Lessons in Servant Leadership – Dinner with Abbot Damien – Part 4
Part 4 of a 4 part series from Lt. Matt Kosec AMCA Adjunct Partner of Criminal Justice and Public Sector Affairs, from his week of graduate studies in advanced servant leadership in a Benedictine Monastery. “The servant always accepts and empathizes, never rejects. The servant as leader always empathizes, always accepts the person but sometimes… Read more »
Lessons in Servant Leadership – Courage in Growth – Part 3
Part 3 of a 4 part series from Lt. Matt Kosec AMCA Adjunct Partner of Criminal Justice and Public Sector Affairs, from his week of graduate studies in advanced servant leadership in a Benedictine Monastery. “…the servant views any problem in the world as in here, inside oneself, not out there. And if a flaw… Read more »
“Ann McGee-Cooper and Associates are a perfect 'fit' for our organization because they live and breathe the Servant-Leadership philosophy. The concept of Servant-Leadership is not new to Southwest Airlines. Our Leaders are passionate about taking care of our Company, and they understand that the best way to do this is to serve others. Ann McGee-Cooper and Associates have become a partner in learning for many of our Employees through the motivational and uplifting presentations they make to our Culture Committee members.”Colleen Barrett
President and COO
Southwest Airlines
