Heroes of the Heart: Southwest Airlines Honor a Group who Provide Extraordinary Internal Customer Service Behind the Scene
This was the 18th year for Southwest Airlines to gather at 10:30 am to celebrate an event created in their Culture Committee called Heroes of the Heart. Everyone comes wearing red. Big heart-shaped cookies are served. A quartet from the Marketing Team performed love...
Our journey on Servant Leadership has been a key driver in our station becoming one of the best in the industry in safety, reliability, and cost. The support and encouragement we received from AMCA has been instrumental in keeping us focused and open to our continuing development.”
Rafael Flores, Chief Nuclear Officer
Comanche Peak Nuclear Power Plant
by Rafael Flores