Three tired travelers raced to gate 43 at Houston Hobby Airport, hoping to fly home on standby. Two Southwest Airline Gate Agents, Renee and Tom, decked out in festive T-Shirts quickly and efficiently found three open seats and “cackled” gleefully, knowing they had just won our hearts with great Customer Service!
Thanks to skycap, Ozzie, and flying Business Select (great deal! Only costing a few dollars more) we were able to zip through security, catch an earlier flight and arrive home an hour and a half early! Now that’s Spooky Spectacular Service!
Every Halloween SWA goes all out with gate agents decorating gates and wearing really creative costumes on Halloween. Check out the haunted forest and Halloween space aliens at two gates at Hobby. They really know how to keep you laughing and entertained while flying safely on SWA. Great job by a great team!
"I worked with AMCA during the 1980's and mid 1990's as a group executive for one of the world's largest engineering and construction companies. Ann and her team helped me achieve a personal cultural transformation; helped me develop a successful team of business unit leaders; and helped build teaming relationships among the corporation's executive management."
